Keeping IT going

Crucial to the success of any company operating within the financial sector is a well maintained and reliable IT infrastructure that ensures the right expertise is always on hand to keep everything running smoothly.

But for us it is also about working with like minded people who share our vision of putting customers at the heart of what they do and being unafraid to do things a little differently. Much like most of the new business our own companies adopt, our relationship with BZB all began with a recommendation. Pearl’s (Account Manager for PSG SIPP) husband had previously worked with BZB Company Owner Drag before he founded the company and so personally knew Drag’s approach to IT support was something special.

Our COO, Natalie, wasted no time in meeting Drag’s team, agreeing to work together and formed a relationship that could enhance both our internal IT support and ensure our own teams could continue to grow whilst our IT demands kept up with the pace. For Sam Vesey, IT consultant at BZB, working with PSG was a no brainer and felt an equally natural fit.

“We all love working with like-minded people who have a similar view of the world, and from my understanding, the culture and service we’re aiming to create is similar to what PSG has.”
Sam Vesey, IT consultant at BZB IT

But what makes BZB services unique? It’s not just their excellent technical knowledge and understanding that initially caught our eye but their enthusiasm to tailor their service to meet our needs and really understand us as a business.

“We think of ourselves as a ready-made IT department that painlessly slots into our client’s operations. I work to ensure there is always a focal point for the relationship, providing a single person to build a rapport with and learn the quirks of each business. The team develops the technical standards, implements the work in the background, and does any break-fix that comes to the helpdesk. We have a templated way of doing IT, and our technical skill allows us to flex that to meet the differences and unique needs of each business we work with.”
Dragisa Matovski, Technical Director at BZB IT

Like many of PSG’s own products and services, BZB understood from the get-go that there is rarely a one size fits all solution when it comes to working with different businesses, as each will have their own unique set of goals and challenges.

The similarities between our two companies don’t end there either. Further to all of this is an understanding of the people that help shape a business. In both our companies, people are our product and our most important asset. A well supported and well understood team will thrive from interacting with and helping people, and like us, every one of the BZB team is altruistic and would list this as a top trait. These shared values makes for a greatly rewarding partnership for us, one that can only continue to blossom.

“Like many of PSG’s own products and services, BZB understood from the get-go that there is rarely a one size fits all solution when it comes to working with different businesses, as each will have their own unique set of goals and challenges. The similarities between our two companies don’t end there either. Further to all of this is an understanding of the people that help shape a business. In both our companies, people are our product and our most important asset. A well supported and well understood team will thrive from interacting with and helping people, and like us, every one of the BZB team is altruistic and would list this as a top trait. These shared values makes for a greatly rewarding partnership for us, one that can only continue to blossom.”

Dragisa Matovski, Technical Director at BZB IT

To find out more about BZB’s services, Visit The BZB IT Website.

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